Samantha has nearly two decades of customer service experience. She prides herself on providing customers excellent service and making sure all of our insurance needs are met.
Within Samantha’s customer service experience, she has worked many roles including restaurant service, licensed pharmacy technician, and call center manager for AAA. After 4 years working with AAA, Samantha knew she wanted to expand her knowledge, specifically when it came to insurance.
In 2019, she relocated back to her hometown of Portage, Indiana after living in Grand Rapids, Michigan for 6 years and started her career at Maki Insurance Group as a Customer Service Representative. She has a 3-year-old daughter that keep her very busy and enjoys traveling back to Michigan when she can to visit with friends and family.